Terms & Conditions
Welcome to UMAROCS. By accessing or placing an order through our website, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should discontinue using our website and services.
Use of Our Website
You agree to use our website only for lawful purposes. You must not engage in any activity that may harm the website, interfere with its functionality, or compromise its security. All content on this site, including text, images, logos, and product designs, is the property of UMAROCS and may not be copied, distributed, or used without our written permission.
Product Information
We make every effort to display product details, materials, colors, and sizing accurately. However, actual colors may vary slightly due to screen differences. Because our products are handcrafted, slight variations in texture or finish may occur. These natural characteristics are part of genuine leather craftsmanship and are not considered defects.
Pricing and Payments
All prices listed on our website are in the currency shown at checkout. We reserve the right to update prices at any time. Payments are processed securely through trusted payment gateway partners. We do not store your credit or debit card information. Orders will only be processed once payment is successfully completed.
Order Processing
After placing an order, you will receive a confirmation email. If any information provided is incorrect, you must contact us immediately. We reserve the right to cancel or refuse orders if we suspect fraudulent activity or errors in product availability.
Shipping
Shipping times may vary based on your location and chosen delivery method. Once your order has shipped, we will provide tracking details. Shipping delays may occur due to customs, weather, or other factors beyond our control. For more details, please refer to our Shipping Policy.
Returns and Exchanges
We accept returns and exchanges under specific conditions. Items must be unused, in original condition, and returned within the allowed time frame. Custom-sized, special-order, and final sale items are not eligible for return. For complete details, please review our Return & Exchange Policy.
Custom Orders
Custom and made-to-measure items are crafted specifically for you. Once production has begun, these orders cannot be canceled, returned, or refunded. We strongly recommend confirming measurements carefully before placing a custom order. Our support team is available to assist if you need help determining your size.
Limitation of Liability
UMAROCS is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our responsibility is limited to the value of the product purchased. By using our site, you agree that your use of the website and products is at your own risk.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
We may update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website means you accept any revised terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us. Our support team is here to assist you.
Email: buyumarocs@yahoo.com
Phone: +92 314 6997464